Projects
Sentara Healthcare - Enterprise Asset Management (EAM)
Sentara Healthcare is a not-for-profit healthcare organization serving Virginia and northeastern North Carolina. We were responsible for enhancing their EAM Product in Healthcare Domain by regular interaction with their stakeholders in Business.
Gilead Sciences - ITSM Enhancements
Gilead Sciences, Inc. is an American biopharmaceutical company headquartered in Foster City, California, that focuses on researching and developing antiviral drugs used in the treatment of HIV/AIDS, hepatitis B, hepatitis C, influenza, and COVID-19, including ledipasvir/sofosbuvir and sofosbuvir. Me and my team were responsible for how Critical Incident and subsequent Problem tickets were handled. Concurrently, we also lead the efforts for Defect fixing by following Change Management Process.
DXC - HRSD Implementation
DXC Technology is an American multinational information technology services and consulting company headquartered in Ashburn, Virginia.
Leading the delivery efforts with strict adherence to agile scrum.
Clarios - CMDB Enhancement
Clarios . Inc. is a global energy storage solutions company committed to powering progress. It creates the most advanced battery technologies for virtually every type of vehicle. During our tenure we made sure that the CMDB data was successfully migrated into the environment by Integrations with 3rd party service providers.
Honeywell - Executive Band Hiring Application (Eband)
Honeywell International Inc. is an American multinational conglomerate corporation headquartered in Charlotte, North Carolina. It primarily operates in four areas of business: aerospace, building technologies, performance materials and technologies, and safety and productivity solutions. We were tasked with building a highly secure application for the hiring of Executive C-Suite Band of Employees.
MARS - Commercial Hub
Mars, Incorporated is an American multinational manufacturer of confectionery, pet food, and other food products and a provider of animal care services. Mars was ranked as the fourth-largest privately held company in the United States by Forbes. We implemented a application called Commercial Hub for automation of ticket creation and an intelligent self help Chat bot using machine-learning for quicker resolution of queries.
Haleon - ESMO and Integration Implementation
Haleon is a world-leading consumer health company with a clear purpose to deliver better everyday health with humanity. Played a diversified role of project manager as well as a principal technical constant handling large cross functional teams. We worked on all aspects of enterprise service management and operations of the project and integrated the client instance with multiple 3rd party systems to gather necessary data. Incorporated the machine learning aspects of ServiceNow like Predictive intelligence for Incidents and Change Requests.